Terms & Conditions

This website is operated by Berber Asset Acquisitions & Disposals Ltd, a company registered in England and Wales under company number 15939848. We trade as Berber Group, Berber Property Management, Berber Property Sales and Berber Acquisitions ("we", "us", "our").

Registered office: 136-140 Wallasey Road, Wallasey, Merseyside, CH44 2AF.

Trading address: Sandown Lane Business Centre, 21 Sandown Lane, Liverpool, L15 8HY.

Email: info@berbergroup.co.uk | Telephone: 0151 808 3091

We are members of the Property Redress Scheme (membership number PRS049128) and a client money protection scheme (membership number CMP015044), and are registered with the Information Commissioner's Office (registration number ZB74717).

These terms apply to your use of our website. By using the website, you agree to them. If you do not agree, please do not use the website.

These terms do not govern the services we provide. If you instruct us as a landlord, vendor, buyer or investor, or apply for a tenancy, our services will be provided under a separate written agreement, such as our terms of business, management agreement or tenancy agreement. If there is any conflict between those documents and these terms, the separate agreement will apply.

We provide lettings, property management, residential sales, property sourcing, and acquisitions and disposals services. Details of each service, including what is included and what it costs, will be set out before you instruct us.

Our fees are published on our website and will be confirmed in writing before you instruct us. All fees are shown inclusive of VAT where applicable.

Tenants: in line with the Tenant Fees Act 2019, we do not charge tenants any fees other than those permitted by law, such as rent, a tenancy deposit, a holding deposit, and certain default fees set out in the tenancy agreement.

We take care to make sure property details on our website are accurate and include the material information you need to make an informed decision. However, details such as measurements, floor plans, photographs and descriptions are for guidance only and do not form part of any contract. Properties may no longer be available, and prices and rents may change. You should verify any information that is important to you, and we recommend you obtain an independent survey and legal advice before committing to a purchase or tenancy.

Any market insights, yield figures, projections, deal analysis or investment opportunities on our website or in our communications are general information only. They are not financial, investment, tax or legal advice, and they do not take your personal circumstances into account. We are not authorised or regulated by the Financial Conduct Authority. Property values and rental income can go down as well as up, and past performance is not a guide to future returns. You should take independent professional advice before making any investment decision.

When you use our website or deal with us, you agree to:

• •provide information that is accurate, complete and up to date
• •comply with the laws and regulations that apply to your property or transaction
• •not use the website for any unlawful or fraudulent purpose
• •not attempt to gain unauthorised access to the website, its servers or any connected systems, or introduce viruses or other harmful material
• •not copy, scrape or republish property listings or other content from the website without our written permission

All content on this website, including text, photographs, floor plans, logos and design, is owned by us or licensed to us. You may view and print content for your own personal use, but you must not copy, reproduce or use it for commercial purposes without our written permission.

Our website may link to third-party websites, such as property portals, referencing providers, deposit schemes and local authorities. We have no control over those websites and are not responsible for their content or how they use your information.

We aim to keep the website available and secure, but we do not guarantee that it will always be available, uninterrupted or free from errors. We may update, suspend or withdraw the website at any time.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law. If you are a consumer, nothing in these terms affects your statutory rights.

Subject to this, we are not liable for any loss arising from your use of, or reliance on, the website or its content, including decisions made on the basis of general information, market insights or investment opportunities. We do not guarantee the outcome of any sale, letting or investment. Our liability in relation to our services will be set out in the separate agreement that applies to them.

We handle your personal information in line with our Privacy Policy, which explains what we collect, why, and your rights. Non-essential cookies are only used with your consent through our cookie banner.

If you are unhappy with our service, please contact us at info@berbergroup.co.uk so we can try to resolve it. Our complaints procedure is available on request. If we cannot resolve your complaint, you can refer it to the Property Redress Scheme, usually within 12 months of our final response.

We may suspend or restrict your access to the website if you breach these terms or use the website unlawfully. Ending a service agreement with us will be handled in line with the notice terms in that agreement.

We may update these terms from time to time. The latest version will always be available on our website, with the date it was last updated shown at the top. Changes will not affect any service agreement you have already entered into with us.

If any part of these terms is found to be invalid or unenforceable, the rest will remain in effect. If we do not enforce any of these terms straight away, we can still enforce them later.

These terms are governed by the laws of England and Wales. Any dispute will be subject to the jurisdiction of the courts of England and Wales. If you are a consumer living in Scotland or Northern Ireland, you may also bring proceedings in your local courts.